Learnings from Whistler: Scaffolding emergence


In June this year I had the privilege of attending the Cynefin Retreat in Whistler, Canada along with many Cynefin practitioners that up to then, I only knew virtually.  The opportunity to finally meet in person was incentive enough to attend, however even that couldn’t compete with the stimulating ideas we engaged with over the … Continue reading Learnings from Whistler: Scaffolding emergence

Seven implications of complexity for organisations


My last post was about Paul Cilliers’s 7 characteristics of complex systems.  In this post I want to explore 7 of the implications of complexity that he thought was important for those working in and on organisations  (his original text is in italics). 1.Since the nature of a complex organization is determined by the interaction … Continue reading Seven implications of complexity for organisations

Recent Sensemaker project roundup


Over the last year we’ve had the opportunity to do a couple of really interesting Sensemaker projects.  For those who are interested in South African cases, here’s a summary: Financial services: We have gotten a lot of traction in the customer insights space, specfically in the financial services industry.  This industry operates in a very … Continue reading Recent Sensemaker project roundup