Two Sensemaker® projects to understand opposites on the generational spectrum


More Beyond is partnering with KLA on two open Sensemaker® based research projects to understand how South Africans on opposite ends of the generational spectrum view the future. The first project was done in partnership with The Refirement Network and seeks to understand how South Africans over 45 think about their next season.  We are … Continue reading Two Sensemaker® projects to understand opposites on the generational spectrum

Recent Sensemaker project roundup


Over the last year we’ve had the opportunity to do a couple of really interesting Sensemaker projects.  For those who are interested in South African cases, here’s a summary: Financial services: We have gotten a lot of traction in the customer insights space, specfically in the financial services industry.  This industry operates in a very … Continue reading Recent Sensemaker project roundup

Dave Snowden at TedX: A succinct overview of his groundbreaking work


Dave at TedX

I first met Dave in 2002 when we were both employed by IBM.  I remember experiencing an immediate resonance with his work, especially the inherent integrity of honoring context and not mindlessly applying best-practice recipes as the big consultancies tend to do. It is now 16 years later, and it has been a privilege to … Continue reading Dave Snowden at TedX: A succinct overview of his groundbreaking work

If you want to innovate, don’t say so


“Innovation is not so much about having ideas as it is about making connections” Harold Jarche Last week I had the opportunity to facilitate a week-long “innovation sprint” for Agile 42, an international agile coaching company.  After recovering from my time spent facilitating 39 other facilitators (on my own!) I finally had time to reflect on … Continue reading If you want to innovate, don’t say so

Avoiding incorrect expectations: positioning Sensemaker®


As the Sensemaker® approach gains traction in the market, more and more people are attempting to convince others to use it.  So whether you are trying to sell it internally (e.g.  to  your insights team) or to a client, here are a few tips to ensure that it is positioned properly (especially in relation to other … Continue reading Avoiding incorrect expectations: positioning Sensemaker®

What I learned from speaking at TedX


Last year, while browsing my LinkedIn feed I came across TedX Pretoria’s call for speakers.  On the spur of the moment, I decided to nominate myself, never really considering the consequences if I was actually accepted.  A couple of weeks later I received the email that my nomination had been successful, and promptly had a “what were you … Continue reading What I learned from speaking at TedX

Enabling (vs mandating) change


One of the intractable problems that seems face most companies is effecting real and lasting change across the entire organisation.  Many organisations are littered with failed change initiatives and more and more it seems that traditional change management methodologies are failing.  Most large organisations seem to be profoundly stuck when it comes to enabling change; plagued with stories … Continue reading Enabling (vs mandating) change

What I believe to be true about organisational culture


A client asked me to write down some thoughts about a complexity based approach to culture.  I thought I’d go ahead and publish some of my initial thoughts here as well. (I’ve woven together my own ideas with those of Dave Snowden & Dr Chene Swart – so much credit to them!) Thinking about culture from a … Continue reading What I believe to be true about organisational culture

Narrative approaches to Research and M&E: a seminar with Tony Quinlan from Cognitive Edge


We have the privelage of having Tony Quinlan from Cognitive Edge in the country for a few days.  Tony and Marcus Guest, an experienced narrative and complexity consultant from Russia, are assisting me on a big Sensemaker project that will be the first of it’s kind in SA (hopefully I’ll be able to share more … Continue reading Narrative approaches to Research and M&E: a seminar with Tony Quinlan from Cognitive Edge