Over the last year we’ve had the opportunity to do a couple of really interesting Sensemaker projects. For those who are interested in South African cases, here’s a summary: Financial services: We have gotten a lot of traction in the customer insights space, specfically in the financial services industry. This industry operates in a very … Continue reading Recent Sensemaker project roundup
I first met Dave in 2002 when we were both employed by IBM. I remember experiencing an immediate resonance with his work, especially the inherent integrity of honoring context and not mindlessly applying best-practice recipes as the big consultancies tend to do. It is now 16 years later, and it has been a privilege to … Continue reading Dave Snowden at TedX: A succinct overview of his groundbreaking work
As the Sensemaker® approach gains traction in the market, more and more people are attempting to convince others to use it. So whether you are trying to sell it internally (e.g. to your insights team) or to a client, here are a few tips to ensure that it is positioned properly (especially in relation to other … Continue reading Avoiding incorrect expectations: positioning Sensemaker®
I always admire those writers who have the discipline to publish consistently regardless of circumstance. I tend to write in spurts. I find that when I become really busy with projects and speaking engagements, my writing suffers. So in case you were wondering why I’ve been so quiet, I thought I’d write a short update … Continue reading A short chronicle of 2016
Cognitive Edge have finally lauched CultureScan. For all of you who have wanted a safe to fail introduction to Sensemaker, this is the ideal opportunity. As this is the first Scan that is formallhy launching, you can get it at a 50% reduced cost until the end of June. Don’t miss out on this opportunity. … Continue reading Cognitive Edge launches CultureSCAN!
One of the intractable problems that seems face most companies is effecting real and lasting change across the entire organisation. Many organisations are littered with failed change initiatives and more and more it seems that traditional change management methodologies are failing. Most large organisations seem to be profoundly stuck when it comes to enabling change; plagued with stories … Continue reading Enabling (vs mandating) change
A very useful blog by Tony Quinlan posted on the Cognitive Edge site. The real value is in following the links and reading about the various UNDP Sensemaker® sites. The story of SenseMaker® in UNDP Eastern Europe and CIS.
We have the privelage of having Tony Quinlan from Cognitive Edge in the country for a few days. Tony and Marcus Guest, an experienced narrative and complexity consultant from Russia, are assisting me on a big Sensemaker project that will be the first of it’s kind in SA (hopefully I’ll be able to share more … Continue reading Narrative approaches to Research and M&E: a seminar with Tony Quinlan from Cognitive Edge