Why we suck at “solving wicked problems”


Problems: Wicked, complex, intractable or adaptive  … whatever we choose to call them, we seem to suck at solving them and we often get profoundly overwhelmed and stuck.  I believe the reason for this is hidden in the language I used in the title and previous sentence  (… and no it’s not the adjectives … … Continue reading Why we suck at “solving wicked problems”

Three lessons from a marshmallow


It’s amazing how much one can learn from a simple game using a marshmallow and some spaghetti.  I first came across the so-called Marshmallow challenge when I discovered Tom Wujec’s Ted talk.  I later also found his site where he generously shares detailed step-by-step instructions as well as presentations one can use as facilitation aids. In short, small groups … Continue reading Three lessons from a marshmallow

Designing Sensemaker signifier frameworks – a Masterclass with Prof Dave Snowden


Sensemaker® is  ground-breaking software developed by Prof Dave Snowden that enables insight based not only on the scalability of quantitative statistics, but also the context and persuasiveness of stories.   It enables distributed ethnography by capturing thousands of “micro-narratives” or noticings, within a custom developed quantitative framework of “signifiers”.  This allows analysts to create narrative landscapes … Continue reading Designing Sensemaker signifier frameworks – a Masterclass with Prof Dave Snowden

Enabling (vs mandating) change


One of the intractable problems that seems face most companies is effecting real and lasting change across the entire organisation.  Many organisations are littered with failed change initiatives and more and more it seems that traditional change management methodologies are failing.  Most large organisations seem to be profoundly stuck when it comes to enabling change; plagued with stories … Continue reading Enabling (vs mandating) change